Privacy Policy

Effective Date: 2024-10-24

At Carlo & Marko LTD (referred to as “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal data you share with us. This privacy policy explains how we collect, store, use, share, and protect your personal information when you visit our website, shownman.com (referred to as the “Website”). By using our Website, you agree to the terms outlined in this privacy policy.

1. Data Controller

Carlo & Marko LTD is the data controller responsible for the processing of your personal data. If you have any questions about this policy or how your data is processed, please contact us at:

2. Data Collection

We may collect and process the following personal data when you interact with our Website:

  • Personal Information: Name, email address, shipping and billing address, phone number, and payment details when you make a purchase or create an account.
  • Device Information: IP address, browser type, operating system, and information about your device.
  • Usage Data: Information about how you use our Website, including pages viewed, links clicked, and browsing behavior.
  • Marketing Data: Your preferences in receiving marketing communications from us.

3. How We Use Your Data

We collect and use your personal data for the following purposes:

  • To Process Orders: We use your personal data to fulfill your orders, process payments, and deliver products.
  • Customer Support: To respond to your queries and resolve issues related to your order or account.
  • Marketing and Communication: To send promotional offers, newsletters, and other marketing communications, with your consent.
  • Website Improvement: To analyze how visitors use our Website to improve its functionality and user experience.
  • Legal Obligations: To comply with legal obligations, including tax and accounting regulations.

4. Data Sharing

We do not sell your personal data to third parties. However, we may share your data with:

  • Service Providers: Third-party providers who help us run our business (e.g., payment processors, shipping companies, marketing agencies) under strict confidentiality agreements.
  • Legal Authorities: If required by law, we may disclose your data to law enforcement agencies or regulators.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity as part of the transaction.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, or loss. These measures include:

  • Encryption: We use SSL encryption to protect your data during transmission.
  • Access Control: Only authorized personnel have access to personal data.
  • Data Minimization: We only collect and store the data necessary for the purposes outlined in this policy.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

As a user of our Website, you have the following rights under the GDPR:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request corrections to your personal data if it is inaccurate or incomplete.
  • Right to Erasure: You can ask us to delete your personal data in certain circumstances.
  • Right to Restriction: You may request that we restrict the processing of your data.
  • Right to Data Portability: You can request a copy of your data in a commonly used format to transfer to another service provider.
  • Right to Object: You can object to the processing of your personal data for direct marketing or legitimate interest purposes.

To exercise any of these rights, please contact us at rokas@shownman.com. We will respond to your request within one month, as required by law.

8. Marketing Communications

If you have opted in to receive marketing communications, you can withdraw your consent at any time by:

  • Clicking the “unsubscribe” link in any marketing email we send.
  • Contacting us directly at rokas@shownman.com.

We will honor your request promptly and stop sending further marketing materials.

9. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your experience and analyze how you use our site. You can control the use of cookies through your browser settings.

For more information about how we use cookies, please refer to our [Cookie Policy].

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy regularly to stay informed.

11. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:

Thank you for trusting Carlo & Marko LTD with your personal information. We are committed to safeguarding your privacy and ensuring transparency in how your data is handled.

Last Updated: 2024-10-24